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Remote Proctoring

Instructions for the Remote-Proctored CLT on August 22

 

(Last updated on August 10, 2020)

Additional information for the remote-proctored CLT on August 22 will be added to this page in the coming weeks. There will be some differences between the August 22 exam and the previous exam on June 20. 

To ensure you receive important email updates, make sure that you're registered for the August 22 CLT and that your profile has been completed - especially your Emergency Contact, which should be a parent/guardian email.

Please set aside some time to read the test requirements below, and please ensure that your parents do as well.

 


Pre-Test Webinars

To ensure a smooth test experience, please register for one of the required pre-test Q&A webinars below (times are Eastern Time):

We encourage both parents and students to attend, so that you both can get your questions answered in real time. Webinar recordings will be made available. Each webinar will be co-hosted by a CLT Partner College. After we cover test day logistics, you are welcome to stay on the webinar to ask questions to the college representatives about admissions, financial aid, and scholarships!  

 


AnchorAt a Glance

The following list contains some of the most important requirements for the remote-proctored CLT exam on August 22.

  1. Students' video, screen, audio, and keystrokes will be recorded during testing. Recordings will be stored in a secure location and deleted within 30 days.
  2. Devices must have a functional camera and microphone. 
  3. Students must have an approved photo ID.
  4. Students may use a laptop or desktop only. Tablets or mobile devices may not be used. 
  5. For this exam, we strongly recommend Chrome, which may be downloaded here for free. If you must use a browser other than Chrome, try Firefox. Safari is not recommended.
  6. The exam will take about two hours and twenty minutes, including instruction time at the beginning of the exam. 
  7. You will be emailed with your assigned start time within one week of submitting payment.
  8. On test day, we will offer chat support from 6:45 AM Eastern Time until 7:00 PM Eastern Time. You may chat with us at any time during this window; you will not incur any timer penalties for chatting with us.
  9. Scores will be released by the following Wednesday, September 2.
  10. All students must attend one of our pre-test Q&A webinars.

Please continue reading for more information.

 


Table of Contents

 

Pre-Test Webinars

At a Glance

I. Test Requirements

  1. Required Items
  2. Permitted Items
  3. Prohibited Items
  4. Testing Environment
  5. Device, Browser, and Software Requirements
  6. Internet, Camera, and Microphone Check
  7. Photo ID
  8. Start Time and Duration

II. Important Differences

  1. Differences from the Traditional CLT
  2. Differences from the June 20 Remote-Proctored CLT

III. Test Day Timeline

  1. Before Test Day
  2. On Test Day
  3. After Test Day

IV. About Your Exam

 


I. Test Requirements

Both parents and students must read the following requirements carefully and thoroughly. 

1. Required Items

The following are required; students without them will not be able to take the exam.

  1. Laptop or desktop. See below for more information.
  2. Video camera, whether built into the computer or a separate webcam attached on top.
  3. Microphone, whether internal or external. Headsets are not allowed.
  4. Photo ID. See below for more information.
  5. Device charger (for laptops). Make sure your device is plugged in during the exam.

2. Permitted Items

The following are permitted to be on the desk but are not required.

  1. Scratch paper: Up to 6 sheets of lined, printer, or graph paper may be used. Must be completely blank before testing begins.
  2. Pen or pencil, including mechanical pencils. Up to 2 are permitted.
  3. Beverage, such as water, coffee, or Gatorade. Please avoid drinking excess fluids as there is no restroom break on the remote-proctored test.
  4. Miscellaneous items: Eyeglasses, loose tissues (not in box), mouse, mouse pad, lamp, chewing gum (no wrappers or packaging on desk to avoid clutter), extension cord, power strip.
  5. Fan (near desk but not on it) or similar source of ambient noise (must not be so loud that it drowns out your audio).

3. Prohibited Items

The following are prohibited; any student who uses these or has them on or near their desk during testing will not receive a CLT score.

  1. Additional Devices
    1. Phone or mobile device (more below)
    2. Additional monitors (must be facing away from you or covered)
    3. Calculator
    4. Other device (more below)
  2. Unauthorized Resources
    1. Books (more below)
    2. Math or grammar posters/materials
    3. Resource/reference material of any kind
  3. Miscellaneous
    1. Hats or hoods that cover ears. Long hair must be kept up or back so ears may be clearly seen.
    2. Snacks
    3. Headset or earphones
    4. Watches of any kind
    5. Any earrings except stud earrings

Exceptions: Some items may still be in the testing room as long as they are far out of reach of the student and not on the desk.

  1. Books: Books may be on a shelf or table but must be closed and not within arm's reach of the student during testing. If your desk has a shelf with books, all books on the desk shelf must be removed, placed out of reach, and kept closed.
  2. TV: You may have a TV in your testing room, but it must be turned off and covered.
  3. Phone: A phone set to silent or off may be kept in the room (out of reach) for use if the computer or internet crashes during the exam. Please enter 844-925-8392 ext. 703 in your contacts to reach CLT if chatting is not an option.
  4. Printer: Printers must be turned off and out of reach.

4. Testing Environment

  1. Private Room
    1. You must be alone in a closed room from the beginning of the recording until the test is submitted. If you need assistance, please chat with us.
    2. Public spaces such as libraries, cafes, or parks are not allowed.
    3. Your room must be well lit. Use overhead lighting if possible; if not, make sure your light source is to the side and not directly behind you, as this will make it difficult to see you clearly.
    4. Any devices apart from your testing device must be removed from the room, turned off, or at least set on silent mode, in accordance with the preceding sections.
  2. Desk and Seating
    1. Your computer and keyboard must be on a desk or table.
    2. All items not approved for use during testing must be removed from the desk and surrounding area.
    3. You must sit in a standard chair or stool (not a bed, couch, or overstuffed chair).
  3. Appearance
    1. Your ears must remain visible throughout the test. They may not be covered by a hat, hair, etc. 
    2. Earrings are not permitted, with the exception of stud earrings, nor is anything else that could be mistaken for earbuds.
    3. Please dress appropriately for the exam, as you will be recorded. 

5. Device, Browser, and Software Requirements

  1. Laptop or Desktop Only: Tablets or mobile devices may not be used to take the exam. Windows, Chromebook, and Apple devices are acceptable.
  2. Chrome: We strongly recommend Chrome, which may be downloaded here for free. If you must use a browser other than Chrome, try Firefox. Safari is not recommended.
  3. Updates: Make sure your device has completed any necessary updates before test day and that your browser and software are fully up to date. Make sure your device gets rebooted during the week leading up to the test.
  4. Parental Control Software: If your device has any parental control software installed, such as Net Nanny or Qustodio, we recommend temporarily disabling it while you are testing.

6. Internet, Camera, and Microphone Check

Make sure your device has a reliable internet connection. Choose a testing room with a strong connection, preferably the room with the WiFi router or at least a room on the same floor as it. Dial-up is not recommended. 

Make sure everyone in your household knows to avoid large tasks with significant bandwidth requirements, such as downloading large files or streaming videos or music, until you have submitted your test.

Using your test day computer, open Chrome and log in to your account to test your video, screen share, and microphone. Under "Upcoming CLT Test," click the button labeled "Device/Browser Test." Then, follow the ensuing prompts to allow cltexam.com to use your camera, audio, and screen share. A successful Device/Browser test will show the result below:

If your device can't successfully pass this Device/Browser test, see here for troubleshooting instructions.

 7. Photo ID

Students must hold up a clear photo ID to the camera at the start of testing. Acceptable forms of ID are listed below.

  1. Passport, Driver’s License or Permit, or State ID.
  2. High school ID (current year only), HSLDA Student ID (current year only), or College ID.
  3. Military ID/Military Dependent ID.
  4. CLT Student ID (orders for new Student IDs are closed as of August 10, though you may still purchase an ID for a later test).

8. Start Time and Duration

You will be emailed with your assigned start time within eight business days of submitting payment for the test. It will be sent from info@cltexam.com.

The exam will take you about 2 hours and 20 minutes, including instruction time at the beginning of the exam.

*****

Students who do not adhere to the requirements listed above may have their registrations canceled and tests voided, and their exam fee may be forfeited. We reserve the right to suspend or cancel the account of any students at our sole discretion.

 


II. Important Differences 

1. Differences from the Traditional CLT

Below are some, but not all, of the principal differences between the traditional CLT and the remote-proctored version.

  1. Score release: Test scores will be released by Wednesday, September 2, instead of the traditional same-day release. 
  2. No essay: There will be no optional essay on the August 22 CLT, though we are looking into adding an essay for future remote-proctored tests.
  3. No restroom break: There won't be any breaks during the exam, apart an optional one-minute stretch break in between sections. Once students have begun testing, they are not permitted to leave their testing room until they submit their test.
  4. No watches: Students may not wear or use watches of any kind during testing.
  5. Testing device must have a functional camera and microphone.
  6. Start time: Start times are different from the traditional times and are assigned individually.
  7. Laptop and desktop only: Tablets or mobile devices may not be used.

2. Differences from the June 20 Remote-Proctored CLT

If you took the previous remote-proctored CLT on June 20, please note that a few changes have been made to the August 22 CLT. The main ones are listed below.

  1. Improved compatibility: The pre-test video and screenshare check will be uploaded in smaller files, which will mitigate issues with delayed upload times.
  2. Chat access: The online chat will be available on the bottom right of our homepage as well as on most other pages of our website.
  3. Timer: The test timer will continue counting down when the popup appears in between sections. You may still take up to a minute to stand up and stretch in between sections, just be sure you remain within view of the camera.

 


III. Test Day Timeline

1. Before Test Day

  1. Make sure both you and your parents have read this document in its entirety.
  2. Make any necessary preparations to comply with the rules and requirements listed in this document.
  3. CLT Account
    1. Know your CLT username and password. Practice logging in now at cltexam.com/login. You may reset your password at cltexam.com/reset if necessary.
    2. Check your student dashboard to confirm registration and payment for the August 22nd exam.
    3. Make sure you and your Emergency Contact receive the test instructions within eight business days of when you register. If not, email us at info@cltexam.com.
    4. Check to make sure your profile is completed. Note: Your first and last names must match those on your ID or your test may be voided.
  4. Take one of our practice tests from the "Practice" tab of your account. If your device can't submit a practice properly, it most likely will not be able to submit the actual exam.
  5. Test out your camera and microphone using the "Device/Browser Test" button on your Dashboard. See Internet, Camera, and Microphone Check above for more information.
  6. Get familiar with your testing device. Ensure you know how to perform such tasks as scrolling up and down, logging in to your CLT account, and marking answers on CLT practice tests. 

2. On Test Day

  1. Chat support will be available on our website from 6:45 AM to 7:00 PM Eastern Time. During the test, the speech bubble icon will open the chat feature. If you encounter any issues once the timer has begun counting down, please chat with us immediately.
  2. The Test Access Code will be emailed to the student's and Emergency Contact's email 15 minutes before your start time. Do not enter the code prior to your start time.
  3. Make sure no one but the student enters the Test Access Code to start the test on test day, as multiple test starts may jeopardize your ability to receive a score.
  4. Soon after you enter the Test Access Code, you will be prompted to start recording your video, screen, audio, and keystrokes. Before you begin recording, take some time to ensure your testing room is completely prepared for the exam.
    1. Restroom breaks will not be permitted during the exam, so take one at this time if you need to do so.
    2. Once you click the "Start Recording" button, you will be required to remain in the testing room until you submit your test. 
    3. You must remain in the room alone with no talking throughout the test. Make sure members of your household know you are not to be disturbed or your test may be voided. Use this sign as a reminder. Call or text anyone who might come home while you're in the midst of testing. 
    4. Then, be sure to turn your phone and alarms on silent and to place it on the other side of the testing room. You may only use your phone if you need to contact us but are unable to access the chat.
    5. Close out of all apps and windows other than the one window you have open for the exam. The exam tab must be the only tab open on that window. Please maximize that window so no computer background is showing.
    6. Turn on your computer's speaker to be able to hear the notification tones for the timer.
    7. Turn off all device notifications. Learn how from this article.
    8. If you're using a laptop, ensure that it is plugged in and charging properly.
  5. At your assigned start time, you will enter the Test Access Code and read and sign the Honor Code.
  6. You will then be taken to a Remote Proctoring Requirements page, which will instruct you to begin recording your video, screen, audio, and keystrokes. These steps are critical and will be presented on that page as a checkbox list. Get familiar with them now, as it is imperative that you follow them carefully on test day.
    1. As soon as you click the button that appears, we will begin recording your video, screen, audio, and keystrokes until you submit your test.
    2. A message may appear asking you to allow video and audio permissions to cltexam.com. Click the option to allow.
    3. A second message may appear asking you to allow screen sharing permissions. You must accept the option labeled "Share Screen/Your Entire Screen" instead of any other options that may appear, such as "Application Window.
    4. Important: Another message may appear saying "cltexam.com is sharing your screen." You may click out of that message but be sure to click "Hide" instead of "Stop," as the Stop button will cancel your screen share. After you hide the message, it will appear minimized as a separate window; do not close out of this window. This will be the only other window you will be permitted to have open during testing.
    5. Follow the instructions that appear. You will be asked to perform these steps:
      1. Check the preview windows that appear to ensure that you and your screenshare are clearly visible (e.g., check that your image isn't indistinct because of backlight). 
      2. State your full name.
      3. Hold your photo ID up to the camera for five seconds and state the ID type (e.g., driver's license). Check the preview window to ensure it is clearly being seen.
      4. Then hold your ID next to your face for another five seconds. Check the preview window to ensure that your face and the entirety of the ID are clearly being seen at the same time by the camera.
      5. Make sure that your ears are not covered with hair or a hat and that you are not wearing earphones, a headset, or earrings (except stud earrings).
      6. Briefly videotape the room, showing the following:
        1. Show all doors, show that they are closed, and show that you are the only person in the room.
        2. Show that there are no math or grammar posters/materials on the wall, though maps and periodic tables are permitted.
        3. Show that your device does not have an additional monitor. If there are additional monitors or a television in the room, show that they are turned away from you or covered. 
        4. Show the desk and chair where you will be sitting (must be a standard chair, not a bed, couch, or overstuffed chair).
        5. Show that there is nothing on or near the desk except the Required and Permitted items listed in Section I.
        6. Show each sheet of your scratch paper. Pick up sheets one by one and show both sides to the camera to show that all of them are completely blank.
      7. If there are any issues or if you forget to perform one of these steps, you will have the opportunity to do them over; chat with us if this occurs.
  7. Return to your chair, return the camera to its previous position (if applicable), check the preview window again to ensure that your camera is filming your face properly, and click the button to test your recording.
  8. We will test that your recording is transmitting properly. You will be notified if we detect any issues.
  9. Please note that zooming in and out of the test is permitted, but the use of navigation (Ctrl/⌘ + F) and copying (Ctrl/⌘ + C) is prohibited.
  10. Note also that students are not permitted to read aloud or speak during testing. You may mouth the words to yourself or read them in a barely-audible whisper, but nothing more, as reading aloud is a testing accommodation.
  11. You may then click the button to begin the test and the timer.
    1. As soon as you click the button, the timer will automatically begin counting down and you may begin reading the passage and answering questions.
    2. The timer will begin as green and will turn yellow at the five-minute warning, at which point you will hear a notification tone.
    3. When the timer reaches 0, you will hear three notification tones and the timer will turn red and begin counting up in "negative time," e.g., -00:01, -00:02, -00:03.
    4. As soon as the timer reaches 0, you must stop answering questions, scroll down, and manually click the button to move on. There will be a brief grace period to scroll down and click the button.
    5. Exception: If you lose time due to a technical difficulty after you have already started the timer, chat with us, and we will give you compensatory time in the "red zone" (i.e., negative time) equal to the amount of time lost, even though the timer will continue counting down. You will not incur any time penalties for chatting with us on test day.
    6. Between sections, a one-minute stretch break is allowed. Please stay in view of the camera. The timer will continue running for you to monitor the length of your break.
    7. After your stretch break, click the button on the popup to proceed to the next section. The timer will automatically restart and begin counting down from that section's allotted amount of time.
  12. At the conclusion of the final section, you will click the button to submit the test, which will submit your answers to all three sections and stop your recording. If you have any issues, do not submit the test until you have resolved them by chatting with us. Please note that CLT will temporarily store your answers during testing; if you encounter any issues such as accidentally exiting the test or losing internet connection, any answers you entered while the device was connected to the internet will be saved and you will be able to repopulate them once you resolve the issue.
  13. You will then be asked to provide your valuable feedback in the form of a survey.
  14. You are then free to leave the testing room. 
  15. Please do not discuss the content of the exam with others or on social media. 

3. After Test Day

  1. Your test score will be posted on your CLT account by Wednesday, September 2. 
  2. You will receive an email when scores are about to be released.
  3. Once they are released, you may view your score and Student Analytics (included free of charge in any CLT or CLT8 registration).
  4. You may then send your CLT score to colleges free of charge through your CLT account.

 


IV. About Your Exam

  1. The exam contains 120 questions and is scored in the range of 0 - 120 points.
  2. No points will be deducted for incorrect answers. 
  3. The three 40-question sections will follow the order and timing below:
    • Section 1 - Verbal Reasoning: 40 minutes
    • Section 2 - Grammar/Writing: 35 minutes
    • Section 3 - Quantitative Reasoning: 45 minutes
    • This exam will have no essay section.
  4. For information on test content, visit cltexam.com/test-content or check out a Practice Test on the "Practice" tab of your CLT account. For a comparison of the CLT with the SAT and the ACT, visit cltexam.com/comparison.
  5. Each of the exam sections is timed, and you will work only within the current section at that time. You may skip around among the questions within that one section, but you may not return to an earlier section at any time or proceed to a later section until the allotted time has elapsed. 
  6. If you finish a section early, you may not proceed to the next section or submit your test until the allotted time has elapsed. You are encouraged to use that time to check your answers on that section - but you will not be able to check answers from any previous sections. 
  7. You may use scratch paper and a pen or pencil as an aid at any time during the exam.
  8. Your score will be posted on your CLT account by Wednesday, September 2. You will receive an email when scores are about to be released.
  9. You may then send your score to colleges free of charge using your CLT account. CLT partner colleges acknowledge the rigor of CLT tests and sending them a test score is an excellent way to set yourself apart as an applicant!

 


We are excited to offer students this remote-proctored version of the exam. A remote-proctored exam requires a detailed breakdown of the testing requirements, and we thank you for taking the time to read this document thoroughly. 

If you still have any questions after reading this page, please contact us at info@cltexam.com or call us at 844-925-8392 ext. 703, or ask them during a webinar.

Thanks again for choosing the CLT!