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Remote Proctoring

Instructions for the Remote-Proctored CLT on June 20

 

(Last updated on June 20, 2020)

Students, please read these instructions carefully and ensure your parents read them too. To ensure you receive important email updates, make sure that you are registered for the June 20 CLT and that your profile has been completed, especially your Emergency Contact, which should be a parent/guardian email.

 


Webinar Recording

Please see a recording of one of our pre-test webinars here, if you would like to review certain points. You are welcome to continue watching after 41:30, when Dr. Tamara Long from Abilene Christian University (co-host of this webinar) begins discussing why ACU is a great fit for CLT students.
 


At a Glance

The following list contains some of the most important requirements for the remote-proctored CLT exam, which will be administered on June 20. This list is not exhaustive. Be sure that you and your parents read the rest of this page thoroughly before test day.

  1. Students' video, screen, audio, and keystrokes will be recorded during testing. Recordings will be stored in a secure location and deleted within 30 days.
  2. Devices must have a functional camera and microphone. 
  3. Students must have an approved photo ID.
  4. Students may use a laptop or desktop only. Tablets or mobile devices may not be used. 
  5. For this exam, we strongly recommend Chrome, which may be downloaded here for free. If you must use a browser other than Chrome, try Firefox. Safari is not recommended.
  6. The exam will take about two hours and twenty minutes, including instruction time at the beginning of the exam. 
  7. You will be emailed with your assigned start time within one week of registering.
  8. On test day, we will offer chat support from 6:45 AM Eastern Time until 10:00 PM Eastern Time.
  9. Scores will be released by the following Wednesday, July 1.

Please continue reading for more information.

 


Table of Contents

At a Glance

I. Test Requirements

  1. Required Items
  2. Permitted Items
  3. Prohibited Items
  4. Testing Environment
  5. Device, Browser, and Software Requirements
  6. Internet, Camera, and Microphone Check
  7. Photo ID
  8. Start Time and Duration

II. Important Differences

  1. Differences from the Traditional CLT
  2. Differences from the April 25 Remote-Proctored CLT

III. Test Day Timeline

  1. Before Test Day
  2. On Test Day
  3. After Test Day

IV. About Your Exam

 


I. Test Requirements

Both parents and students must read the following requirements carefully and thoroughly. 

1. Required Items

The following are required; students without them will not be able to take the exam.

  1. Laptop or desktop. See below for more information.
  2. Video camera, whether built into the computer or a separate webcam attached on top.
  3. Microphone, whether internal or external. Headsets are not allowed.
  4. Photo ID. See below for more information.
  5. Device charger (for laptops). Make sure your device is plugged in during the exam.

2. Permitted Items

The following are permitted to be on the desk but are not required.

  1. Scratch paper, whether lined, graph, or printer paper. Up to 6 sheets are permitted. Before the test, students must hold up each side of all the sheets to the camera to show that they are completely blank before testing has begun.
  2. Pen or pencil, including mechanical pencils. Up to 2 are permitted.
  3. Beverage, such as water, coffee, or Gatorade. Please avoid drinking excess fluids as there is no restroom break on the remote-proctored test.
  4. Eyeglasses, loose tissues (not in box), mouse, mouse pad, lamp. 
  5. Extension cord or power strip. 

3. Prohibited Items

The following are prohibited; any student who uses these or has them on or near their desk during testing will not receive a CLT score.

  1. Additional Devices
    1. Phone or mobile device (more below).
    2. Additional monitors (must be removed, facing away from you, or covered).
    3. Calculator.
    4. Other device (more below).
  2. Unauthorized Resources
    1. Books (more below).
    2. Educational materials or posters.
    3. Resource/reference material of any kind.
  3. Miscellaneous
    1. Snacks.
    2. Headset or earphones.
    3. Watches of any kind.

Exceptions: Some items may still be in the testing room as long as they are not on the desk and far out of reach of the student. 

  1. Books: Books may be on a shelf or table but must be closed and not within arm's reach of the student during testing. If your desk has a shelf with books, all books on the desk shelf must be removed, placed out of reach, and kept closed.
  2. TV: You may have a TV in your testing room, but it must be turned off.
  3. Phone: In the event that you need to contact us but cannot access the online chat, you may call us via phone at 844-925-8392, ext. 703 (add this number to your contacts). Accordingly, you may have a phone in the testing room, but it must be on silent unless you need to use it to contact us. Place it on the other side of the testing room and only retrieve it if you cannot chat with us.
  4. Printer: Printers may be in the testing room but may not be on, under, or near the desk and must be turned off. 

4. Testing Environment

  1. Private Room
    1. You must take the test alone in a closed room. No one else may be present in the room from when you begin your recording until you submit your test.
    2. Public spaces such as libraries, cafes, or parks are not allowed.
    3. Your room must be well lit. Use overhead lighting if possible; if not, make sure your light source is to the side and not directly behind you, as this will make it difficult to see you clearly.
    4. Any devices apart from your testing device must be removed from the room, turned off, or at least set on silent mode, in accordance with the preceding section.
  2. Desk and Seating
    1. Your computer and keyboard must be on a desk or table.
    2. All items not approved for use during testing must be removed from the desk and surrounding area.
    3. You must sit in a standard chair or stool (not a bed, couch, or overstuffed chair).
  3. Appearance
    1. Your ears must remain visible throughout the test. They may not be covered by a hat, hair, etc. 
    2. Do not wear unnecessary items such as jewelry or other accessories.
    3. Please dress appropriately for the exam, as you will be recorded. 

5. Device, Browser, and Software Requirements

  1. Laptop or Desktop Only: Tablets or mobile devices may not be used to take the exam. Windows, Chromebook, and Apple devices are acceptable. 
  2. Chrome: We strongly recommend Chrome, which may be downloaded here for free. If you must use a browser other than Chrome, try Firefox. Safari is not recommended.
  3. Updates: Make sure your device has completed any necessary updates before test day and that your browser and software are fully up to date.

6. Internet, Camera, and Microphone Check

Make sure your device has a reliable internet connection. Dial-up is not recommended. Large tasks with significant bandwidth requirements, such as downloading large files or streaming videos or music, should not occur on any devices in your household until you have submitted your test, if you are concerned about your internet connection.

Using the same device you will use on test day, open a browser (preferably Chrome) and log in to your account to test your video, screen share, and microphone. Under "Upcoming CLT Test," click the button labeled "Device/Browser Test." Then, follow the ensuing prompts to allow cltexam.com to use your camera, audio, and screen share. A successful Device/Browser test will show the result below:

If your device cannot successfully pass this Device/Browser test, see here for troubleshooting instructions.

7. Photo ID

Students must hold up a clear photo ID to the camera at the start of testing. Acceptable forms of ID are listed below. Don't have one of these IDs? Contact our ID Specialist at bharris@cltexam.com.

  1. Passport
  2. Driver’s License or Permit (if photo is included)
  3. State ID
  4. Military ID/Military Dependent ID (if photo is included)
  5. High school ID (current year only)
  6. HSLDA Student ID (current year only)
  7. New CLT Student ID; this is different from our previous notarized form.

8. Start Time and Duration

You will be emailed with your assigned start time within one week of registering for the test. It will be sent from info@cltexam.com.

The exam will take you about 2 hours and 20 minutes, including instruction time at the beginning of the exam.

*****

Students who do not adhere to the requirements listed above may have their registrations canceled and tests voided, and their exam fee may be forfeited. CLT reserves the right to suspend or cancel the account of any students at our sole discretion.

 


II. Important Differences 

Differences from the Traditional CLT

If you have taken the CLT in the past, you will notice some important differences between the remote-proctored exam and the traditional CLT administered at test sites. The following are some, but not all, of the principal differences. 

  1. Score release: Test scores will be released by Wednesday, July 1, instead of the traditional same-day release. Scores will be posted on students' CLT accounts, at which point students may share them with colleges, free of charge.
  2. No essay: There will be no optional essay on the June 20 CLT.
  3. No restroom break: There will not be any breaks during the exam. Once students have begun testing, they are not permitted to leave their testing room until they submit their test.
  4. No watches: Students may not wear or use watches of any kind during testing, including analog, digital, or smartwatches.
  5. Testing device must have a functional camera and microphone.
  6. Start time: Within a week of when you register, we will email you your start time for this exam, which may differ from your traditional CLT start time.
  7. Laptop and desktop only: Tablets or mobile devices may not be used.

Differences from the April 25 Remote-Proctored CLT

If you took the previous remote-proctored CLT on April 25, please note that a few changes have been made to the June 20 CLT. The main ones are listed below.

  1. Apple devices: Apple laptops and desktops may be used, in addition to Windows and Chromebook devices. But note that Safari is not a recommended browser.
  2. Volume on: Device speaker volume should be turned on instead of off, so that you can hear the timing warnings.
  3. Score release: Scores will be released by July 1.
  4. Testing your recording: The pre-test workflow has changed as we are now testing your recording before you begin the actual exam.
  5. Emergency phone: Phones are permitted in the testing room for emergency situations in which students cannot access our online chat. Phones must be on silent and placed at the other side of the room unless they need to be used to contact CLT.

 


III. Test Day Timeline

Before Test Day

  1. Make sure both you and your parents have read this document in its entirety.
  2. Make any necessary preparations to comply with the rules and requirements listed in this document.
  3. CLT Account
    1. Know your CLT username and password. Practice logging in now at cltexam.com/login. You may reset your password at cltexam.com/reset if necessary.
    2. Make sure you are registered for the June 20 CLT: check "Upcoming CLT Test" on the Dashboard of your account and look for the June 20 test date. 
    3. Make sure you and your Emergency Contact receive the test instructions within a week of when you register. If not, email us at info@cltexam.com.
    4. Make sure you have submitted payment. You may do so from the "Edit Registration" page. 
    5. Complete your profile using the "Profile" tab at the left. 
    6. Important: Check that your first and last name are listed correctly and match the first and last name shown on your photo ID. If, at the time when you show your ID to the camera (see below), your name is missing, shows a sibling's name, or does not match the name on your ID, you may be unable to receive a test score.
  4. Take one of our practice tests from the "Practice" tab of your account.
  5. Test out your camera and microphone using the "Device/Browser Test" button on your Dashboard. See Internet, Camera, and Microphone Check above for more information.
  6. Get familiar with your testing device. Ensure you know how to perform such tasks as scrolling up and down, logging in to your CLT account, and marking answers on CLT practice tests. 

On Test Day

  1. We will offer chat support on test day from 6:45 AM until 10:00 PM Eastern Time. It will be accessible on the bottom-right of our Test Day page. There will be a button on your test page that opens directly to this page in a new tab.
  2. We will email you and your Emergency Contact the Test Access Code 15 minutes before your assigned time. If you don't receive the code on test day, don't panic! Send us a message on online chat. There will be a grace period for logging in and beginning your exam.
  3. Make sure no one but the student enters the Test Access Code to start the test on test day, as multiple test starts may jeopardize your ability to receive a score.
  4. Soon after you enter the Test Access Code, you will be prompted to start recording your video, screen, audio, and keystrokes. Before you begin recording, take some time to ensure your testing room is completely prepared for the exam.
    1. Once you click the "Start Recording" button, you will be required to remain in the testing room until you submit your test. 
    2. Restroom breaks will not be permitted during the exam, so take one at this time if you need to do so.
    3. If talking or other noise is heard in the background during your test, it may jeopardize your ability to receive a score. 
    4. Take a moment now to ensure everyone in your household knows that you cannot be interrupted for about the next two hours and twenty minutes (allowing for instruction time at the beginning of the test). Tell them not to knock or call for you, even if your submission time is delayed, in the event of a technical difficulty.
    5. Post a sign outside your door. Call or text anyone who might come home while you are in the midst of testing. 
    6. Then, be sure to turn your phone on silent and to place it on the other side of the testing room. You may only use your phone if you need to contact us but are unable to access the chat.
    7. Close out of all apps and windows other than the one window you have open for the exam. The exam tab must be the only tab open on that window.
    8. Make sure the volume on your device's speaker is turned on. Your speaker is where sound comes from when you play music or a video, for example, whereas your microphone is what transmits sound coming from you or the room; both must remain on. Keeping your speaker volume on will allow you to hear the notification tones when the timer reaches the five-minute mark and when it reaches 0.
    9. Make sure all your device's notifications are off. Learn how from this article.
    10. If you are using a laptop, ensure that it is plugged in and check that it is charging properly.
  5. At your assigned start time, you will log in at cltexam.com/login, enter the Test Access Code, and read and sign the Honor Code.
  6. You will then be taken to a Remote Proctoring Requirements page, which will instruct you to begin recording your video, screen, audio, and keystrokes. These steps are critical, so please make careful note of the following instructions, which will also be presented to you on test day as you move through the Remote Proctoring Requirements.
    1. As soon as you click the button that appears, we will begin recording your video, screen, audio, and keystrokes until you submit your test.
    2. A message may appear asking you to allow video and audio permissions to cltexam.com. Click the option to allow.
    3. A second message may appear asking you to allow screen sharing permissions. You must accept the option labeled "Share Screen/Your Entire Screen" instead of any other options that may appear, such as "Application Window.
    4. Important: Another message may appear saying "cltexam.com is sharing your screen." You may click out of that message but be sure to click "Hide" instead of "Stop," as the Stop button will cancel your screen share. 
    5. Follow the instructions that appear. You will be asked to perform these steps:
      1. Check that you can see your video recording and screen share in the preview windows that appear.
      2. State your full name.
      3. Hold your photo ID up to the camera for five seconds and state the ID type (e.g., driver's license). Check the preview window to ensure it is clearly being seen.
      4. Then hold your ID next to your face for another five seconds. Check the preview window to ensure that your face and the entirety of the ID are clearly being seen at the same time by the camera.
      5. Make sure that your ears are not covered with hair or a hat and that you are not using earphones or a headset or wearing any jewelry (such as earrings) or other unnecessary items.
      6. Briefly videotape the room, showing the following:
        1. Show all doors and that they are closed and that you are the only person in the room.
        2. Show that there are no educational posters or materials on the wall (maps are permitted).
        3. Show that your device does not have an additional monitor and that there are no additional computer monitors in the room. Any that cannot be removed must be turned off and turned away from the student or covered. 
        4. Show the desk and chair where you will be sitting (must be a standard chair, not a bed, couch, or overstuffed chair).
        5. Show that there is nothing on or near the desk except the Required and Permitted items listed in Section I.
        6. Show each sheet of your scratch paper. Pick up sheets one by one and show both sides to the camera to show that all of them are completely blank.
  7. Return to your chair, return the camera to its previous position (if applicable), check the preview window again to ensure that your camera is filming your face properly, and click the button to test your recording.
  8. We will test that your recording is transmitting properly. You will be notified if we detect any issues; if not, you will be permitted to proceed.
  9. You may be prompted a second time to allow permissions for camera, audio, and screenshare. If so, please allow them, following the same steps as you did above.
  10. You may then click the button to begin the test and the timer, which will take you to the actual exam.
    1. You may begin reading the passage and answering questions as soon as you click the button.
    2. The timer will automatically begin counting down.
    3. It will count down from 40 minutes in the Verbal Reasoning Section, 35 minutes in the Grammar/Writing Section, and 45 minutes in the Quantitative Reasoning Section.
    4. The timer will begin as green and will turn yellow at the five-minute warning, at which point you will hear a notification tone.
    5. When the timer reaches 0, you will hear three notification tones and the timer will turn red and begin counting up in "negative time," e.g., -00:01, -00:02, -00:03.
    6. As soon as you hear the timer reach 0, you must stop working and manually click the button to move on. There will be a brief grace period if the timer continues in negative time.
    7. Exception: If you lose time due to a technical difficulty after you have already started the timer, you will be given compensatory time in the "red zone" (i.e., negative time) equal to the amount of time lost. Use the button to chat with us if this occurs. 
    8. Once you click the button to proceed to the next section, the timer will stop and a pop-up will appear reminding you not to move on before the allotted time has elapsed. 
    9. As soon as you click the button on this pop-up, you may begin the next section, and the timer will automatically restart and begin counting down from that section's allotted amount of time (35 minutes for Grammar/Writing and 45 minutes for Quantitative Reasoning).
  11. At the conclusion of the final section, you will click the button to submit the test, which will submit your answers to all three sections and end the recording of your video, screen, audio, and keystrokes.
  12. Please tear up and dispose of your scratch paper. 
  13. You will then be asked to provide your valuable feedback in the form of a survey.
  14. You will then be free to leave the testing room. 
  15. Please do not discuss the content of the exam with others or on social media. 

After Test Day

  1. Your test score will be posted on your CLT account by Wednesday, July 1. 
  2. You will receive an email when scores are about to be released.
  3. Once they are released, you may view your score and Student Analytics (included free of charge in any CLT or CLT8 registration).
  4. You may then send your CLT score to colleges free of charge through your CLT account.

 


IV. About Your Exam

  1. The exam contains 120 questions and is scored in the range of 0 - 120 points.
  2. No points will be deducted for incorrect answers. 
  3. The three 40-question sections will follow the order and timing below:
    1. Section 1 - Verbal Reasoning: 40 minutes
    2. Section 2 - Grammar/Writing: 35 minutes
    3. Section 3 - Quantitative Reasoning: 45 minutes
    4. This exam will have no essay section.
  4. For information on test content, visit cltexam.com/test-content or check out a Practice Test on the "Practice" tab of your CLT account. For a comparison of the CLT with the SAT and the ACT, visit cltexam.com/comparison.
  5. Each of the exam sections is timed, and you will work only within the current section at that time. You may skip around among the questions within that one section, but you may not return to an earlier section at any time or proceed to a later section until the allotted time has elapsed. 
  6. If you finish a section early, you may not proceed to the next section or submit your test until the allotted time has elapsed. You are encouraged to use that time to check your answers on that section - but you will not be able to check answers from any previous sections. 
  7. You are welcome to use scratch paper and a pen or pencil as an aid at any time during the exam.
  8. Your score will be posted on your CLT account by Wednesday, July 1. You will receive an email when scores are about to be released.
  9. You may then send your score to colleges free of charge using your CLT account. CLT partner colleges acknowledge the rigor of CLT tests, and sending them a test score is an excellent way to set yourself apart as an applicant!

 


We are excited to offer students this remote-proctored version of the exam. A remote-proctored exam requires a detailed breakdown of the testing requirements, and we thank you for taking the time to read this document thoroughly. 

If you still have any questions after reading this document, please contact us at info@cltexam.com or call us at 844-925-8392 ext. 703. 

Thanks again for choosing the CLT!